Hospitality
Consulting

Business Planning & Feasibility Studies

  • Market and Industry Research
  • Competitive Analysis
  • Financial Projections and Investment Summary
  • Key Performance Indicators and Return on Investments Analysis
  • Concept Rationale and Recommendations

Concept Development

  • Concept Overview : Positioning and Personality
  • Brand and Corporate Identity Development:
    • Logo and Tagline
    • Concept Story and Ethos
    • Visual Language
    • Brand and Interior Mood boards
    • Uniform Design Elements
    • Sample Menu Design and Content
    • Packaging and Stationery
    • Interior & Exterior Signage
    • Marketing Collateral
  • Content Copywriting
  • Detailed Brand Book and Guidelines
  • Corporate Strategy and Vision
  • Website Design and Development

Menu Development

Supply Chain Management

  • Liaising
    • Food and Beverage suppliers
    • Production partners
    • Cleaning and Hygiene suppliers
    • Packaging and Disposables suppliers
  • Product Sourcing and Sampling
  • Quality Check and Price Negotiations
  • Credit Facility Setup

Real Estate Selection and Analysis

  • Location Acquisition
  • Site Analytics and Evaluation
  • Technical and Financial Feasibility
  • Lease Terms Negotiations and Finalization

Project Management and Execution

  • Company Formation and Legal Support
  • Vendor Sourcing and Management:
    • Fit Out Contractor
    • Fire Fighting and HVAC Contractors
    • MEP, Fire Suppression, Grease Trap, Pest Control
    • Kitchen Equipment Suppliers
    • Printing and Collateral
    • Web designer and E-commerce
    • Small wares and Crockery
    • Uniforms & Packaging
    • IT Solutions
  • Kitchen and Floor Design
  • Interior Design
  • Site Management and Design Supervision
  • Human Resources Management
  • POS Acquisition
  • PR and Marketing Strategy Execution
  • Pre-Opening Management and Troubleshooting
  • Grand Opening Event Management

On-Going Operational Management

  • General Management & Operations:
    • Setup Store-level Operating Standards and Procedures
    • Review Sales & Operations Policies and Procedures
    • On-going Management and Troubleshooting
    • Customer Care Management
    • Monthly Strategy Meetings
  • Supply Chain Management:
    • Quality Control
    • Product Testing and Price Negotiation
    • New SKU Introduction
    • Implementation of Inventory Management Systems
    • Overall enhancement / vendor management / upgrades
  • Marketing:
    • Social Media Management
    • PR with Guaranteed Results
    • Execute marketing activations such as promotions, distributions and email blasts.
  • Menu Engineering:
    • Sales Mix and Costing Analysis
    • Wastage Minimization
    • New Product Development
    • Menu Design Enhancement
  • HR Management:
    • Job Profile Creation
    • Monitoring Staff Performance
    • Staff Disciplinary Procedures
    • On-going Recruitment and Training
    • Development of Employee Incentive Program
    • On-Going Org. Structure Review
  • Accounting & Bookkeeping:
    • Implementation of appropriate Accounting Software
    • Develop Detailed Periodic Reporting Models
    • Setup Chart of Accounts
    • Data entry for accounting transactions
    • Monthly Financial Scenario Presentation
    • Annual Budget vs Actuals Analysis
  • Food Photography:
    • Photographer and Food Stylist
    • Props Finalization
    • Photography Equipment
    • Strategize, Oversee and Manage Food Photography
  • Audit Services:
    • Hygiene Audit
    • Mystery Shopper Audit
    • Financial Review
    • Key Performance Indicators
  • Documentation of Policies & Procedures:
    • Operating procedures
    • Financial procedures
    • HR Policies & Employee Handbook

Other Services

  • Local Government and Food Authorities Liaison
  • Franchising Advisory and Support Services
  • Expansion Advisory and Support Services
  • Overhaul of Underperforming Businesses
  • Performance Consultation